Terms of service

Welcome to The Beauty Gap. By using our website, you're agreeing to the following terms — please read them carefully.

1. Overview

This website is operated by The Beauty Gap. Throughout the site, the terms “we,” “us,” and “our” refer to The Beauty Gap. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Online Store Terms

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use this site.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • You must not transmit any malware, worms, or destructive code.

3. Products & Services

  • All products are subject to availability. We reserve the right to discontinue any product at any time.

  • We do our best to display accurate images and descriptions, but colors and packaging may vary slightly due to photography or screen settings.

  • Prices are subject to change without notice.

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by postal services, customs, or events beyond our control.

5. Returns & Refunds

  • Returns are accepted within 14 days for unopened items only.

  • See our Returns Policy for more information.

6. Billing & Account Info

  • You agree to provide current, complete, and accurate purchase and account information for all transactions.

  • We reserve the right to cancel or limit orders that appear to be fraudulent or placed by resellers.

7. Intellectual Property

All content on this site — including logos, product photography, brand language, and visual design — belongs to The Beauty Gap and is protected under copyright law. You may not reuse or reproduce any content without our permission.

8. Third-Party Tools & Links

We may provide you with access to third-party tools or services (e.g. payment providers, email marketing platforms). We are not liable for any issues arising from your use of those tools or sites.

9. Limitation of Liability

To the maximum extent permitted by law, The Beauty Gap is not liable for any direct, indirect, or consequential loss or damage arising from your use of our site or products.

10. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. Continued use of the site after any changes constitutes your acceptance of those changes.

11. Contact

Questions about the Terms of Service should be sent to us at support@thebeautygap.co.uk.